Case Management & Rehabilitation

Life after Injury or Illness

Following very serious injury, an individual’s life can totally change. This may include their role within the family, the work they used to do, leisure pursuits and daily interactions with family, friends and colleagues. In many cases, for the individual and family, it can feel as if their lives are on hold. To move forward when faced with so many difficulties can feel overwhelming and can be a major undertaking for all concerned.

We help individuals make the most of their remaining physical and cognitive strengths and help them to adjust and find new roles in life. We also offer support to family members throughout this process.

We believe goal-directed case management and community based rehabilitation can make a huge impact on the individual’s quality of life. We respect our clients and their ability to make progress, whilst acknowledging the safety and well-being of the individual and those involved in their care.

Why Choose CMS

We are a skilled and highly experienced clinical team.

We work with clients and significant others throughout all stages of the rehabilitation

We deliver individually tailored case management packages to suit the needs of the

We take a flexible approach to the breadth and duration of case management input.

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What is a Case Manager, and how can they help?

A case manager provides the overall co-ordination of continuing rehabilitation and care, identifying local resources and activities to help the individual to structure his or her time. The overall aim is to achieve the best possible reintegration into the community – to achieve safe long-term community living, with the best possible quality of life.

Case managers work with clients with a wide range of difficulties including brain injury, spinal injury, orthopaedic injuries and other complex injuries.


What does a case manager do?

The role of a case manager is varied and can cover many aspects of an individual’s life. Key areas include:

Organising Community Based Rehabilitation (CBR)

Some individuals require a period of in-patient rehabilitation. However, for many individuals, receiving rehabilitation in their own home and community offers major advantages. CBR can be the main form of rehabilitation or can follow a period of in-patient treatment. Input is provided in the client’s own home and input is time-limited, intensive, client-orientated and goal-specific.

Set Up & Manage
Care Package

A Case Manager will ensure that an appropriate care package is in place and is routinely reviewed. They will be involved at all stages of the process including staff recruitment, training and monitoring.

Establishing Structure and

A Case Manager will explore possible leisure and recreational activities. They will also help
identify potential vocational and educational opportunities. This may involve many elements
of rehabilitation including budgeting, travel, planning, and managing fatigue.

Coordinating a multidisciplinary assessment and treatment plan

This may include promoting independent travel, budgeting, social skills, planning and organisation and safety awareness.


Family Intervention

A Case Manager can support a family in a number of ways. This may include the provision of education, liaison between the family and external agencies and help to reduce stress and improve coping.


Our Case Managers provide education, training and support to families, carers, care/ support staff and other professionals.

Referral Process & Case Management Pathway

A client or a family member can make a self-referral.

GPs, hospital doctors and other health professionals may initiate referrals. NHS referrals must be made on an Extra Contractual Referral (ECR) basis. Insurers or Personal Injury Solicitors may also refer individuals. This can be advantageous for both sides in personal injury litigation.

  • Detailed assessment and goal-setting

  • Design and delivery of a bespoke rehabilitation and/or support package

  • Monitoring and reviewing progress

  • Discharge planning

Registered Case Managers

Registered Case Managers
Our case managers are registered with the British Association of Brain Injury Case Managers (BABICM). We also have links with CMSUK another organisation specifically geared towards developing case management in the UK.

Make a Referral

A client or a family member can make a self-referral.